Certificate III in Hospitality

• Espresso coffee machine operator
• Food and beverage attendant
• Function host and attendant
• Guest service agent and housekeeper
• Restaurant host, bar attendant and waiter

The pathway from the qualification is to further study in our SIT40416 Certificate IV in Hospitality, or a range of other Certificate IV qualifications.

• Communicating with others and promoting participative workplace practice
• Developing solutions to new and emerging issues
• Contributing to the development of other team members
• Working under supervision and completing assigned tasks
• Applying risk management processes to hospitality operations
• Encouraging creative and innovative workplace solutions
• Developing personal hospitality skill and participating in team work activities
• Developing practical hospitality skills to ensure high standards of customer service
• Managing own time and priorities taking responsibility as required by work role and ensuring all organisational policies and procedures are adhered to
• Assisting others to acquire new knowledge and skills to improve team and individual performance
• Using electronic communication devices and processes such as internet, intranet, email to produce written correspondence and reports

SITHFAB016 Provide advice on food

SITXCOM002 Show social and cultural sensitivity

BSBWOR203 Work effectively with others

SITXHRM001 Coach others in job skills

SITHIND002 Source and use information on the hospitality industry

SITTTSL002 Access and interpret product information

SITXFSA001 Use hygienic practices for food safety

SITHFAB007 Serve food and beverage

SITXCCS006 Provide service to customers

SITXFIN001 Process financial transactions

SITHIND001 Use hygienic practices for hospitality service

SITXWHS001 Participate in safe work practices

SITHFAB002 Provide responsible service of alcohol

SITHGAM001 Provide responsible gambling services

SITHIND004 Work effectively in hospitality service